A useful client report answers three questions: what happened, why it matters and what happens next. Use this checklist to deliver a consistent report without turning every month into a new project.
Before you start
Confirm the reporting period, client goals, the person responsible for review and the delivery date. Compare the period with a useful baseline: the previous month, the same month last year or a target. Explain your choice. For a new client, the first period may be a baseline rather than evidence of improvement.
Copyable monthly checklist
- ☐ Confirm the client, reporting period and delivery date.
- ☐ Check access to each source and investigate missing connections.
- ☐ Verify the date range, time zone, currency and filters.
- ☐ Compare important figures with their original sources.
- ☐ Flag missing data, tracking changes and known limitations.
- ☐ Summarize the two or three insights that matter to the client's goal.
- ☐ Explain major changes without claiming a cause you cannot support.
- ☐ Record completed work and unfinished commitments.
- ☐ Propose next steps with owners and dates.
- ☐ Have a second person review sensitive numbers and permissions.
- ☐ Send through the agreed channel and store the final version securely.
- ☐ Track client questions and decisions.
Copy this report template
Client: [name]
Period: [start–end, time zone]
Prepared by: [name]
Goal: [measurable business objective]
Executive summary
- Result: [metric, value and comparison period].
- Interpretation: [why this matters for the goal].
- Limitation: [missing data or important context].
Performance
| KPI | Current period | Comparison | Source | Context |
|---|---|---|---|---|
| [Metric] | [Value] | [Value and period] | [Tool] | [Explanation] |
Work completed
- [Deliverable and completion date]
Decisions and next steps
| Action | Owner | Due date | Client decision needed |
|---|---|---|---|
| [Action] | [Name] | [Date] | [Yes/no and details] |
Make the numbers useful
A rising traffic graph is not automatically a business result. Connect it to a relevant conversion or explain why that link is not yet measurable. Separate facts from hypotheses: “leads fell by 12%” is a measured change if the data supports it; “the landing page caused the decline” requires evidence.
Review and deliver
A reviewer should check the most consequential figures and open any client links using appropriate permissions. Agree on a deadline for questions and log decisions in the client workspace. Update the checklist when errors repeat.
See the client reporting workflow for a process that keeps human review in the loop.